Returns & Exchanges

At Noma Projects, we strive for the highest quality in every pantry staple and piece of merchandise; however, due to the perishable nature of our food products, we can only accept returns on non-food items and books in their original condition.

1

Verify Eligibility

Ensure your item is a non-perishable product, such as a book or apparel, and remains in its original, unopened packaging within 14 days of delivery.

2

Contact Support

Email our guest relations team with your order number and a brief explanation for the return to receive an authorized return shipping label.

3

Package and Ship

Securely pack your items to prevent damage during transit and drop off the package at any authorized carrier location using the provided label.

4

Refund Processing

Once our team inspects the returned merchandise, we will issue a refund to your original payment method, excluding shipping costs, within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing